We want to ensure you are satisfied with your purchases from Workscene and so we will gladly accept your returns. See below:
Online Purchases
- Items purchased online must be returned via post within 30 days of the invoice date
- If you have changed your mind, you are responsible for any costs associated with returning items to our warehouse
- Any returned item(s) remain as your property and your responsibility until they reach our warehouse
- We currently do not provide direct exchanges for online orders. If you wish to exchange an item, we kindly ask you to initiate a return for the unwanted item and place a new order for the desired item.
Download our return form below.
In-store Purchases
Items purchased from a Workscene retail store are eligible for return within 14 days of purchase when returned to any Workscene retail store with proof of purchase.
Online orders cannot be returned in-store and will not be accepted.
Condition of Return
- Goods must be unused
- Goods must be in original condition
- Goods must have all tags attached
- Goods must be in original packaging
- For any footwear returns, the shoe box must be returned in its original condition and cannot be returned with any freight labels or writing on the box
Please note: If you don't meet these requirements, your return will be rejected and you may be charged to re-ship your items.
Faulty Product?
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Have we made a mistake?
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