In the case that one of our couriers could not leave your parcel unattended at your delivery address, it will be dropped of at the nearest post office for you to collect.
Your parcel will remain at the post office for 10 business days to collect, otherwise the parcel will automatically be returned to sender and refunded to you.
Unfortunately, this is standard practice to ensure the parcel does not end up in the wrong hands.
If you do want your order, we suggest to repurchase the goods and organise for them to be delivered to a location where you can sign for the parcel if need be.